Greg Bailey Automotive

A lot of guys in the car industry are not trustworthy people. Greg is a man of his word and goes the extra mile to make sure you’re taken care of. He is the only person in Tampa I take my Truck to. Highly recommended.

I took my Prius to Greg for ABS brake warning light. I spoke to Greg and I brought my own parts. I felt comfortable after speaking to Greg and felt he was an honest person. I left my car on a Tuesday, he mentioned it will take a day and a half. I did not get any calls after that time period, so I started to call to see progress. After a few days finally spoke to him and said he was still working on car. This went on til Friday and I had to rent a car since I needed transportation. Greg basically said he didn’t have the correct scanner tool to program computer and he would have to order this tool. I was able to drive car home that Friday and was waiting for him to call me but after a few days of no call I had to call him. Basically, he said wasn’t ready and the scanner arrived later than expected. Finally, after several calls was able to get car to him and he was able to program the computer. In total this took about three weeks before car was complete. Several issues here…………. car had scuff mark on front lower bumper that didn’t have when I took it in, Greg discounted the charges but still the repair cost is more than the discount he gave me. Brake fluid reservoir was overfilled completely and came out of vent on cap when I drove car home on that Friday. I had to suck out with syringe to bring level to normal. On one of the parts there is gasket that goes against the firewall, and I included that gasket in the box with the new accumulator, well, that new gasket was not installed. As I had asked for the old parts returned that new gasket that I had included is still in the box with the old part. The old gasket was not used either as that is still on the old part that I asked to be returned……….. No communication especially when you need car and only planned for a few days to be in shop. Not installing all parts and overfilling reservoir is just sloppy work. Greg seems like a good guy but that doesn’t help when the work is incomplete and expensive and sloppy, and you can’t communicate with your customers.

My daughter is a college student in Tampa and needed tire repair. Greg was very kind and quick to get her car fixed an back on the road quickly. He gave me incredible piece of mind and I am grateful for the caring service he provided. Thank you.