GameTime Ocoee
⭐4.2 ( 1593 Reviews )
Address: 9441 W Colonial Dr, Ocoee, FL 34761, USA
Overview of GameTime Ocoee
GameTime Ocoee is located at 9441 W Colonial Dr, Ocoee, FL 34761, USA and is recognized for its dependable service and commitment to quality. With a solid 4.2-star rating from 1593 reviews, many customers have shared positive experiences and trust in what the business provides.
The team at GameTime Ocoee focuses on making sure every customer is satisfied. They aim to offer helpful support, clear communication, and reliable service every step of the way. Whether you’re reaching out for the first time or coming back for more, they’re always ready to assist.
To learn more or speak with someone directly, you can call GameTime Ocoee at +1 407-505-4600. You can also visit their website at https://www.gametimeplayers.com/ for more information about what they offer.
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Address: 9441 W Colonial Dr, Ocoee, FL 34761, USA
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Operating Hours:
- Monday: 11:00 AM – 11:00 PM
- Tuesday: 11:00 AM – 11:00 PM
- Wednesday: 11:00 AM – 11:00 PM
- Thursday: 11:00 AM – 12:00 AM
- Friday: 11:00 AM – 2:00 AM
- Saturday: 10:00 AM – 2:00 AM
- Sunday: 10:00 AM – 11:00 PM
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Visited for the first time 7-2-24
Great place! Easy to get to, right off Colonial and plenty of free parking.
Super clean gaming area with 100’s of video games!
Restaurant with full bar is adjacent to the gaming floor to keep an eye on kids.
We tried the cheese pizza, chicken fingers and cheese curds. All were delicious. They have a pretty extensive menu and VERY reasonable prices.
Tuesdays they offer a few items at $10 and a timed play card for four hours for also $10! You cannot win prizes but can play unlimited for four hours! What a deal.
Steve, our bartender and server for the day, was GREAT! Super knowledge and friendly.
Clean restrooms.
I’d say we’ll be back, but we already have been back.
I had an amazing experience at Game Time! Thank you so much to the MVP Sandy. Her patience is one of kind and her customer service was outstanding. She took the time to answer all of our questions, helped us navigate the games, and made sure we had a great time. It’s rare to find someone so understanding and willing to go the extra mile to ensure every guest feels valued. I truly appreciate her kindness and professionalism definitely the kind of service that keeps people coming back. Highly recommend visiting and asking for Sandy if you need assistance!
We came to eat wings, which were AMAZING, but they add an 18 percent gratitude, which I do not appreciate. I understand on large parties adding 15% only, but it was 2 of us. I do beleive its in the servers’ minds there that they can slack off and do whatever, and they still get a great 18% tip. I had to go get our Waite to add for a refill of iced tea, then waited about ten minutes, and had to get up again to ask again and about 5 minutes later, we got it. We also sat a while after we were done, and Luis never brought the check..again I had to find him and about 10 minutes after that, I actually got the check. Food is really good but the service ruins it.
GameTime has gone completely downhill, and after my most recent visit, I can confidently say I will never be coming back. The service was an absolute disaster from start to finish. My server failed to enter my order correctly, admitted to the mistake, and when I asked for a correction, she was unable to fix it. Instead, she brought out her manager, Matt, who made the situation even worse.
Rather than taking responsibility, Matt flat-out refused to acknowledge the mistake and dismissed me by saying there was “nothing he could do.” I wasn’t asking for a discount or any special accommodations I just wanted them to own up to their errors. But apparently, accountability doesn’t exist at this establishment.
It’s clear that the automatic 18% gratuity has killed any incentive for decent service. Why should the servers care when they’re getting tipped no matter how poorly they perform? The result is a staff that is careless, inattentive, and completely unbothered by their mistakes.
Beyond just my terrible experience, it’s obvious that this place is going downhill fast. Between the declining service, poor management, and general lack of professionalism, it’s only a matter of time before GameTime becomes just another failed restaurant that couldn’t keep up. If you value good service, competent staff, and managers who actually care about their customers, do yourself a favor and go anywhere else. GameTime is a joke.
The kids enjoyed it and had a great time at Gametime. They have a lot of different arcade games for all ages to stay busy and entertained.