Street Smart Transmission
⭐4.6 ( 376 Reviews )
Address: 5128 W Idlewild Ave, Tampa, FL 33634, USA
Overview of Street Smart Transmission
Located at 5128 W Idlewild Ave, Tampa, FL 33634, USA, Street Smart Transmission has built a strong reputation for delivering dependable service and maintaining high-quality standards. With an impressive 4.6-star rating from 376 reviews, it’s clear that customer satisfaction is at the heart of everything they do.
At Street Smart Transmission, every interaction is handled with care, professionalism, and a focus on meeting customer needs. Whether you’re exploring options or ready to get started, their team is always ready to help with clear guidance and reliable support.
To connect, simply call +1 813-235-0800, or visit https://www.streetsmarttransmission.com/ to discover more about their services and how they can assist you.
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Address: 5128 W Idlewild Ave, Tampa, FL 33634, USA
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Operating Hours:
- Monday: 9:00 AM – 8:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
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I bought a Street Smart Transmission Valve body for my 2007 Cadillac Escalade after my transmission started acting up. My Escalade would feel like it went to neutral when it hit second gear. Reverse worked fine.. Got the valve body from them and installed it and now everything is great… It actually shifts better than before. Thank you!!
Here’s a more polished version of your review:
Buyer Beware: Terrible Experience and Poor Customer Service
I had several options but chose this company because they offered the best warranty. In hindsight, I should have questioned why their warranty was so good.
The transmission lasted only 600 miles before leaving me stranded. I had to rent a car to continue my journey, leaving our family car behind. It took about two weeks for them to send a replacement.
When the replacement finally arrived, it had a large crack down the side. This likely happened during packaging, but they still sent it out without any concern for quality control. This is incredibly frustrating.
I reached out to customer service multiple times, but all I was told was to talk to my mechanic, as they were updating them on the issue. Why? I’m the paying customer. I then requested to speak with management or someone in a leadership position, but all I received was an email with a new shipping date—another week from now.
It’s now been three weeks without our only car, which is still stranded 8 hours away from home.
I asked again to speak with management before the end of the day, and I received no response—complete silence.
So far, this has cost me $2,000 for a rental car and a plane trip. Once the repairs are finally completed, I’ll have to fly again, pay another $750 out of pocket (since they only cover $50 an hour for repairs), and then drive back 8 hours. This is absolutely ridiculous.
I understand things can go wrong, but how a company handles those issues is what truly matters. Unfortunately, this company’s lack of accountability and poor customer service have left me incredibly disappointed.
After reading other negative reviews, it seems my experience is far from unique, which makes me question the legitimacy of the positive reviews.
Buyers beware.
I ordered a valve body and techem from street smart and it arrived promptly. I had a small issue with the relearn procedure and thank you to Shawna for your excellent and caring customer service and helping me troubleshoot shoot my issue. My Denali is running as good as new. Street Smart Transmission is the way to go and saves you money.
I put a Street Smart in my 2015 Suburban in January of 2022 @ 149,000 miles. It’s been 2 1/2 years and 40,000 miles and it’s still humming along. In addition, I’ve got 2 1/2 years left in my unlimited mileage warranty.
Street Smart has been our first choice for remanufactured transmissions for sometime now. They have never disappointed us. with their professionalism, punctuality, and order processing. With respect to claims, they have exchanged the transmissions when failures have been noted. We will continue purchasing from Street Smart in the foreseeable future!