Valley Bank

I received a check for my dad whom has been in the hospital since January. I have a Durable Power of Attorney which allows me to handle all my dads business EVERYTHING!
I WENT INTO VALLEY BANK AND WAS TOLD BY THE LOCATION ON GULF TO BAY THAT I COULDNT CASH IT UNTiL SHE VERIFY MY POWER OF ATTORNEY AND THAT MY POA IS EXPIRED AND NEED TO BE CURRENT SINCE IT WAS CREATED BY MY DAD IN 8/2021. She TOLD ME LET HER HOLD ON TO MY INFO she COPIED it and said SHE WILL CALL ME AND aLSO IT NEEDS TO BE WRITTEN UP BY AND ATTORNEY. EVEN THOUGH IT HAS aNOTARY aND 2 WITNESES..WELL I GOT A CALL FROM WENDY AND SHE said No WERE NOT GONNA HONOR IT! SO I WENT TO ANOTHER LOCATION ON EAST BAY AND WAS TREATED THE SAME WAY BY RICARDO EXCEPT HE SAID HE WONT CASH IT BECUASE MY DAD HAD TO HAVE TO A ACCOUNT WITH ME ON IT EVEN THOUGH I HAVE A POWER OF ATTORNEY.. SO I WAIT A FEW DAYS GO TO THE TAMPA LOCATON on 7th Avenue AND WAS TOLD BY GLORIA THAT MY DAD NEEDED TO ALREADY HAVE a ACCOUNT OPEN TO OPEN ANOTHER ONE with valley bank LOL THE POA SAY I CAN OPEN AND CLOSE ACCOUNTS. So now I’m at this point I really feel DISCRIMINATED AGAINST AND FEEL IT MY SKIN COLOR!! A poa don’t expire until DEATH. I had to start using my dad POA BECAUSE HE HAS TAKING ILL AND can’t make his own decisions and it’s crazy the hospital and everyone else honor it except VALLEY BANK!!

Great service and always helpful.