Crystal Palms Beach Resort
⭐4.1 ( 618 Reviews )
Address: 11605 Gulf Blvd, Treasure Island, FL 33706, USA
Overview of Crystal Palms Beach Resort
Crystal Palms Beach Resort, located at 11605 Gulf Blvd, Treasure Island, FL 33706, USA, is known for delivering dependable service and building strong customer trust. With a 4.1-star rating based on 618 reviews, the business reflects a consistent commitment to quality and client satisfaction.
Focused on providing a positive experience from start to finish, Crystal Palms Beach Resort values clear communication, professionalism, and reliable support. Whether you’re seeking more information or ready to get started, the team is always prepared to assist.
To learn more or get in touch, call +1 855-883-1359 or visit the website at https://www.providentresorts.com/crystal-palms-tampa-and-treasure-island.
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Address: 11605 Gulf Blvd, Treasure Island, FL 33706, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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I would not recommend this hotel to anyone. First of all, when we arrived at the hotel, there was a sign saying: “Sorry, the office is no longer located here. If you want to check in, drive to our office.” Ten-minute drive, second floor, no signs, had to ask for help to find the office to check in. They gave us a room on the third floor. By the way, the elevator was NOT working! We had 3 languages, a toddler, and his stroller. Second, the apartment itself was disgustingly dirty. It looked like no one had ever tried to clean it. There was sand all over the floor. The cooking set was very old and seemed to have been used by a lot of people. The conditioner’s filter is completely covered in dust. Lashes from a previous female guest were lying on the floor of the bathroom and balcony. That’s just so gross! We have a 2 years old who is always on the floor playing with his toys. Thirdly, the location is bad. You can hear every car passing by. Our baby was waking up every time a police or fire truck passed by. We spent $2300 for our week-long vacation. For this money, you can definitely find a better spot on Treasure Island!
Room 403. Main patio door would not open. Refrig/freezer not keeping items frozen. Sofa dirty. Back bedroom smoke detector beeping upon arrival…had to replace battery. Mesh blind in main bedroom missing chain so could not roll up…had to constantly move out of way since this was the only operating balcony door. No light blocking shade in main bedroom so light from building across street kept us up. Rusty drum in dryer and control panel coming off. Drinking glass stuck in disposal when we arrived. Called about patio door on day one and told maintenance would check but was never fixed during our 5 night stay. Have stayed here many years but due to lack of maintenance probably will find somewhere else.
Warning ⚠️⚠️⚠️
This property is damaged. No elevator due to hurricane damage.
They claim the description on hotels.com discloses this. It doesn’t.
You buy trip insurance and cancel due to unacceptable property and they deny it.
Poor customer service. Poor communication. Their on-site office is gutted as well as their off-site office. A paper in the window refers you to ANOTHER office. They can’t help because “you booked through hotels.com”
Don’t. Just don’t.
I rented for a weekend two weekends ago ladies from desk were nice and helpful specially the lady from August 25 and 26 can’t remember her name but she was nice. Beautiful condo pool was clean and not busy they clean pool area every day condo is few minutes from a beach and it is good location. Pro: The apartment was good and big enough with everything you need to the kitchen. Con: restrooms was dirty even they are not updated they were pretty good except was messy dirty I have to clean the bathroom by myself. I was disappointed bcs they have apartments whether it’s already updated we rent two apartment ones of my family got was completed updated and clean I comeback probably yes if they take care the cleaning stuff.
Booked a room with a Gulf Ocean view, how are you supposed to see the ocean with buildings across the road blocking any kind of view. I’m a disabled Vet and website didn’t say elevator was out of order, just 1 disappointment after another. Will definitely never book here again. Definitely not recommended-4 Star review in my opinion