Innisbrook Resort
⭐4.5 ( 3761 Reviews )
Address: 36750 US Hwy 19 N, Palm Harbor, FL 34684, USA
Overview of Innisbrook Resort
Innisbrook Resort is located at 36750 US Hwy 19 N, Palm Harbor, FL 34684, USA and is recognized for its dependable service and commitment to quality. With a solid 4.5-star rating from 3761 reviews, many customers have shared positive experiences and trust in what the business provides.
The team at Innisbrook Resort focuses on making sure every customer is satisfied. They aim to offer helpful support, clear communication, and reliable service every step of the way. Whether you’re reaching out for the first time or coming back for more, they’re always ready to assist.
To learn more or speak with someone directly, you can call Innisbrook Resort at +1 727-942-2000. You can also visit their website at http://www.innisbrookgolfresort.com/ for more information about what they offer.
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Address: 36750 US Hwy 19 N, Palm Harbor, FL 34684, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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We had our wedding ceremony and reception at Innisbrook with Sarah as our event coordinator and everything was perfect! The property is well maintained and made a beautiful backdrop for photos! All the staff we encountered were helpful and friendly. The sleeping rooms were clean and comfortable. Sarah is amazing and coordinated every detail! The banquet staff were all so kind and seemed genuinely invested in making our event special. Even the tram drivers (Kevin) were engaging and ready to help in any way. We are so happy we chose Innisbrook!
This is NOT a hotel! The check in lobby is dark and all is hard to find. The lobby is full of mold that MUST be addressed. There is mold in a lot of the rooms by reading reviews. When we arrived about 10:30pm it was difficult to figure out where to go. The hallway and building smelled like a retirement home and was very pungent. Upon arrival to our room the door had been left ajar with the privacy latch, TVs on and a couple of lights on. The bar stool had been moved to in front of the TV as if someone was just there watching TV. I called the front desk and they were not alarmed at all. In my opinion it made us very uncomfortable to arrive to a unit that made us feel amiss. The room was very clean. We stayed out of the hallways as much as possible due to the horrible smell that did not go away. When you think of a resort you think of a hotel. This is not that. This is a combination of apartment communities that are old and dated. We were very lucky to be in a room that the owner cared and had updated the kitchen. The furniture was gross and needs to be replaced. The wildlife watching, day spa and the maid service was the best thing about the stay. I cannot imagine that people come from all over the world for events here and the properties are not kept up and units, lobby and hallways smell so bad. The mold needs to be remediated professionally. Overpriced for the quality of what you get.
Comedy of small errors, mostly the result of management decisions. Room has a kitchen, but poorly supplied if you want to cook even a little. Missing lots of basics–Knives but no cutting board, not one large bowl to mix in, no pitcher for tea, no ice trays or bucket to put in freezer, no strainer, etc.. Also no salt and pepper and almost no way to get it. No smart TVs to allow streaming.
Pools close at 6 p.m. No towels at pool I went to. Fitness center was decent, but old and tired. Housekeeping showed little attention to detail. Never left us shampoo, left less than half roll of TP w/ no back up, light bulb hanging off lamp, etc.. Not enough hangers. Lot of little misses.
Room was spacious and clean though.
Shuttle service was a big bonus. Free guest laundry was nice, but no laundry basket. Golf Course in great shape (Copperhead), but a poor value because it’s just not very memorable. Other courses probably a better choice. However, All of the staff I interacted with were great. Good food in restaurants. Beautiful tranquil property overall.
This is our second time to Innisbrook. We really enjoyed our time again. Staff are very friendly and helpful. We golfed on the Island course. It was excellent. A great experience again!! We are looking forward to going back next year!!
You really don’t get what you pay for at Innisbrook.
The Director of Marketing reached out to me following her receipt of this review . She apologized for the conditions of the South course but that doesn’t change those conditions. If you are looking to go there in the spring of 25 don’t let them put you on the South course. It would be like paying for a Ribeye and getting a piece of liver. Maybe you like liver, but would you pay Ribeye rates for it?
Buyer beware.
4 of us stayed on one their golf packages, staying in a 2 BR condo style accommodation. We each paid over $2500 for 4 nights and 4 rounds. Realize that one of the bedrooms is outfitted with twin beds…for $500/night.
We played 4 rounds of golf on 3 different courses. We are all accomplished players in our 60s and have played many fine courses. Do not come here for fine golf. Even the Copperhead course, a $150+ up charge, is not all that remarkable. Do not play it around the tournament time unless you are a very straight driver of the golf ball as the rough is grown to a bushy 3-4” deep. We had to play the South course twice, and rated against what they charge you to play it, we charitably gave it a 2. See the pictures and videos I posted. If the south course was a public course, it might catch a $40 green fee on the weekend in the condition that it’s in, in my home town of Augusta GA.
They told us on check-in that we would have a $50 day resort credit against food and beverage charges but we could not find any such credit on our folio, and when asked to explain the missing credit, the agents at the desk gave conflicting answers….so we credited them with a bit of slick marketing to get you to feel better about paying their over priced resort meals and drinks charges, believing you were going to get some sort of discount…but alas….as in any good marketing, the picture is better than the product…
The four of us agreed this trip was maybe worth $1500, not 2500….so I cannot recommend this resort…at least for golf