NCG Cinemas
⭐4.2 ( 160 Reviews )
Address: 7999 Citrus Park Town Center Mall, Tampa, FL 33625, USA
Overview of NCG Cinemas
Located at 7999 Citrus Park Town Center Mall, Tampa, FL 33625, USA, NCG Cinemas has built a strong reputation for delivering dependable service and maintaining high-quality standards. With an impressive 4.2-star rating from 160 reviews, it’s clear that customer satisfaction is at the heart of everything they do.
At NCG Cinemas, every interaction is handled with care, professionalism, and a focus on meeting customer needs. Whether you’re exploring options or ready to get started, their team is always ready to help with clear guidance and reliable support.
To connect, simply call +1 656-221-9003, or visit https://www.ncgmovies.com/movie-theater/citruspark/ to discover more about their services and how they can assist you.
Locations & Maps
Address: 7999 Citrus Park Town Center Mall, Tampa, FL 33625, USA
Contact Info:
Reviews
FAQs About NCG Cinemas
Latest Posts
This is what modern theaters need to aim for. Bright, colorful interior with large hi-res preview screens all over the lobby. The popcorn is fresh popped, self-serve with free refills! For drinks, they have Coke Freestyle machines and a bar for the adults.
The seats in the auditoriums are nice, comfortable recliners and even have personal tables on a swivel. The pictures are crystal clear hi-def and complete surround sound.
They even have a special $6 Tuesday price.
The staff are friendly, cheerful and helpful. They keep the place very tidy with constant ongoing cleaning.
I’m very happy that NCG took over this theater when Regal pulled out. I hope everyone gets back out and starts going to movies again!
Amazing theater! Such an upgrade! If the seats don’t bring you in , the self serve popcorn machine surely will. Did I mention the popcorn and drinks are bottomless ?! The staff is so friendly and always willing to stop what they’re doing to help. And get this they have a bar! My life is complete! Will be my new go to theater forever.
New customer service experience. Very easy! People were nice, seats brand new, love the tray. Popcorn was fresh and warm. The only concern is that the butter dispenser option goes to the bottom of the bucket and seeps out. (I may bring a wax paper sheet for the bottom of the bucket next time.) I was wiping off the new seats! Thanks for the free rewards program and the birthday popcorn and drink!
Disappointing Experience at NCG Theater
I recently took my family to NCG Theater for a movie night, spending nearly $70 on tickets and concessions. Unfortunately, what should have been a fun and relaxing evening turned into a deeply uncomfortable experience.
After purchasing popcorn at the concession stand, I brought empty plastic bowls so my children could share without making a mess. To my surprise, multiple staff members aggressively confronted us, visibly upset over the use of our own bowls. The situation quickly escalated as a group of employees surrounded my wife, two children, and me, making us feel uneasy and embarrassed in front of other patrons. Ultimately, we were escorted out of the theater—not for breaking any clear rules, but for simply trying to share the popcorn we bought at the theater in a more family-friendly way.
I understand if there are policies regarding outside containers, but the approach taken by the staff was disproportionate and unprofessional. A polite conversation would have been more than sufficient. Instead, our family night out turned into a stressful ordeal.
I hope NCG Theater management addresses this issue and provides better training for their staff to handle situations with empathy and respect. Based on this experience, I cannot recommend this theater to families looking for a welcoming and enjoyable outing. Thankfully there is an AMC theater very close with much more welcoming staff.